Thank you for your continued support of Dragon Ball Legends. We have confirmed the existence of the following issues and are now investigating them. We apologize for the inconvenience we are causing our players, but we would like to ask for your patience until these issues are addressed.

Issues Under Investigation:

• After closing the app during the Awakening Equipment tutorial, the game may soft-lock while transitioning to the home screen.
• When a card slot seal effect is applied while a card slot is already sealed, the seal is removed if the remaining timer counts are updated.
Additionally, after the card slot seal is removed, a seal cannot be reapplied until the renewed timer counts expire.
*This issue is planned to be fixed in a future app version update.
• When reupgrading Equipment while the "Batch Process" option is selected, the following issues may occur:
• Tapping the "End" or "Continue" buttons while batch reupgrading will skip past the results screen.
• Tapping the "End" or "Continue" buttons while on the results screen may soft-lock the app.
*If this occurs, please try restarting the app.
*Items used and reupgrade results will be correctly applied regardless of any display issues.
• When playing the following Events, tapping the LEGENDS Pass banner in the "Confirm Equipment Sale" dialog box does not move the player to the LEGENDS Pass screen.
• Hyperdimensional Co-Op
• Ultra Space-Time Rush
• When a character has not been selected on the screen for using Multi-Z Power or on the Zenkai Awakening character selection screen, Limit Break stars will not display properly.
• After awakening Equipment, the amount of currently held Zeni displayed on the Equipment Awakening screen will not update properly.
*This is a display issue only. Any Zeni used for awakening is consumed as normal.
• Following the update on 01/27/2026, the following issues have been observed on some devices:
• The application soft-locking after accessing the home screen.
• The Event list page not displaying correctly.
• Daily Missions appearing as completed even when they have not yet been cleared.
We are currently conducting an investigation in order to determine the cause of the issues. Please wait until they are resolved.
*In some cases, going to Title Screen > Support and clearing the cache may resolve the issues.
*Please note, clearing the cache will trigger a data download. We apologize for any inconvenience.
• When transitioning to the home screen, the new character introductions may not play correctly, causing the app to soft-lock.
*If this occurs, please try restarting the app.
• When the "WEEKEND SPECIAL CHOICE!" battle has concluded, players may receive a "This Story is not yet unlocked." error message and be returned to the title screen.
*After this error occurs, please try playing the same WEEKEND SPECIAL CHOICE! again.
*If this does not resolve the issue or you encounter this problem with a different Story, please try clearing the cache from the Support menu on the title screen.
• After the version update, certain elements such as the Rising Rush gauge may not be displayed correctly in some content.
*If this happens, please try restarting the app.
• Error code: 18099 may occur when summoning characters.
*Chrono Crystals and Summon Tickets will not be consumed when this error occurs.
• Items received from Tournament of Power Ranking Rewards may not display correctly.
This issue may occur when there is a communication error.
Please note that Titles and rewards are still received correctly, even when they are not displayed or are shown with incorrect amounts.
*If this issue occurs, please try to Resync Game Data from the Support menu on the title screen.
• A restore cannot be completed if it is attempted after the title screen has been displayed two or more times, or if you attempt to restore two or more times while the application is running.
*To complete the process successfully, please restore only once at the title screen the first time after launching the app.

We apologize for the inconvenience we are causing our valued players. We hope you continue to enjoy Dragon Ball Legends. Dragon Ball Legends Management Team