Thank you for your continued support of Dragon Ball Legends.
Since the Ver 2.2.0 update on 02/05/2020
, some players have encountered the error "CR990504" when attempting to log in.
Ver 2.4.0 has been released to combat this issue.
The most recent version is 2.4.0.
To continue to play the game, please update to the latest version in app stores.
Furthermore, we are investigating the issue of error "TK2990504" occurring following the transfer to Ver 2.4.0. We apologize for the inconvenience.
If you encounter this issue, please try logging in with a different connection, for example switching from mobile data to Wi-Fi or vice versa.
The cause of the issue appears to be with certain network providers and connections. It was therefore difficult for our development team to reproduce the issue, and some time was needed to identify the specifics of the problem.
*It is possible that the update to Ver.2.2.0 did not cause the issue, and it had existed prior to the recent update.
To apologize for any confusion caused to our players and for the inability to log in, we will distribute items and extend the availability of Summons and Events as follows:
The following items will be sent to players who have logged in before
Please check your Gift Box for the item (s).
- Chrono Crystal x 1,000
- SPARKING Medal x 10
It may take time for the item (s) to appear as they are not sent simultaneously.
Extension of Current Summons and Events
| Summon/Event Name || Original End Date and Time || Extended End Date and Time |
| Ultra Space Time Summon #19 (Chrono Crystal Ver.) || || |
| Legends Rising Vol.11 (Chrono Crystal Ver.) || || |
| Legends Rising Vol.11 (Summon Ticket Ver.) || || |
| LEGENDS FUTURE Vol.3 || || |
| Choice Battle! || || |
| "Adventure! Drive Out the Oni!" Part 2 || || |
| Adventure! Drive Out the Oni! Login Bonus || || |
| From the Original Series "Cell: The Evolving Life Form Part II" || || |
| Legends Road - Trunks (Youth) - || || |
| ZENKAI AWAKENING - Super Saiyan Goku - || || |
| ZENKAI AWAKENING - Legendary Super Saiyan Broly - || || |
| ZENKAI AWAKENING - God of Destruction Beerus - || || |
| "Adventure! Drive Out the Oni!" Exchange Shop || || |
| "Legends Road - Trunks (Youth) -" Exchange Shop || || |
Return of Completed Summons and Events
| Summon/Event Name || Start Date and Time || End Date and Time |
| Ultra Space Time Summon #19 (Summon Ticket Ver.) || || |
| Legends Saiyans Vol.4 || || |
| Legends Super Saiyans Vol.3 || || |
| Legends Premium Vol.5 *This Summon will only be displayed if you have the applicable Summon Ticket. || || |
| Legends Return - Super Saiyan 3 Goku - SPARKING Rarity Guaranteed Ticket Summon *This Summon will only be displayed if you have the applicable Summon Ticket. || || |
| "Adventure! Drive Out the Oni!" Part 1 || || |
| Legends New Year Adventure || || |
| From the Original Series "Cabba, the Saiyan from Universe 6" || || |
| "Legends New Year Adventure" Exchange Shop || || |
| "Legends Road - Super Saiyan Goku -" Exchange Shop || || |
We apologize once again for the long period of inconvenience this has caused.
We hope you continue to enjoy Dragon Ball Legends.
Dragon Ball Legends Management Team